FAQs

Shopping FAQs

We generally ship your items within 3-5 business days, weather permitting. If the item is not yet in the warehouse, an estimated shipping time will be specified on the product page. Shipping transit time is, on average, 7 to 21 business days. A tracking number will be provided once your order has been shipped for a more accurate estimate with respect to transit time.

We have a showroom in Houston and Katy Texas. If that location is not convenient for you, you can try out our furniture in your own home! With our no questions asked 30 day return policy and with free shipping, we have you covered.

We always encourage our customers to review our products so others know how much they loved their purchase. Please refer to our reviews page or check us out on Facebook to see what our customers have to say aboutMidinMod!

We are always here for you and are happy to help you find the perfect piece for your home that suits your needs. Feel free tocontact us anytime with questions or even email a picture of your space so we can help you narrow down your options to find something you love.

We highly recommend you measure your space before you make a purchase to make sure the furniture fits your space. Please contact our team if you have any questions on your space or the dimensions of an item to ensure it can get to the room of your choice. You can also find the dimensions on theproduct pageto see if that answers your question!

We are sorry but discounted items cannot be further discounted with a coupon code.

Shipping & Delivery FAQs

We will email a tracking number as soon as your order has left our warehouse to allow for easy, updated tracking from our warehouse to your front door. Please feel free to contact us with any questions at Support@midinmod.com

You will be charged when you place your order.

No, the delivery team will not remove any old furniture nor are they able to move existing furniture due to liability reasons. Please ensure your area is cleared before your new furniture arrives, especially if you have upgraded to in-home delivery & assembly.

No need to stress - we will send you replacement parts or replace the item if necessary. If you notice the packaging or item is damaged upon delivery, please refuse the item from the shipping company and contact us. We will send out a replacement item within 3 business days. If you notice the damage after delivery, please take a few photos and send them to support@midinmod.com within 24 hours of delivery. Our team will assess the damage and work with you to determine a solution.

If you have a tight doorway or hallway, we highly recommend you measure the space before placing an order to ensure you have a smooth delivery process. Please contact us at support@midinmod.com with any questions about dimensions of an item or the best way to measure your space. We can give you the product dimensions before assembly, which may solve your problem!

Unfortunately we only ship to the continental United States. We hope to change that in the near future.

We ship your items for free to your “front door”. For an upgrade fee of $199, we will provide a premium white glove delivery — a team will move and unpack your product in the room of your choice, assemble the item, and dispose of all packaging. Please refer to our shipping policy for additional details on both of these options.

Please contact our team right away at support@midinmod.com

Please contact our team right away at support@midinmod.com

Shipping transit time is, on average, 7 to 14 business days. A tracking number will be provided once your order has been shipped for a more accurate estimate with respect to transit time.

Yes, once your item arrives in your local metro area, the shipping company will contact you directly to set up a date and time that works best for you.

If all the items are in stock, then yes! We will ship out everything that is in stock and then ship out the remaining items once they are in our warehouse. If you have any questions or want your order to all ship together, please contact us at support@midinmod.com

You should still order now to ensure we can ship the item when you are ready. We are happy to hold onto your item until the timing is convenient for you. Please contact us at support@midinmod.com as soon as you place your order to ensure we put a hold on your shipment.

Small parcels typically ship via FedEx. If you ordered multiple items or a large item, it will be shipped through a professional freight carrier.

Yes, we will send a tracking number once your order has been shipped.

For large items or bulk orders, our delivery agents will contact you as soon as your item is in your local metro area to arrange a day and time for delivery to ensure you will be home.If you ordered a small parcel and it is shipped via FedEx, you will not be given advance notice as to when they will deliver. You can use the FedEx tracking number to get an up-to-date status on your shipment until it reaches your front door.